The vast majority of preparedness efforts rely on individuals with incomplete knowledge and understanding of both preparedness planning and crisis management. Consequently, they vastly underestimate the difficulty and complexity of crisis management, and grossly overestimate existing resources and capabilities, specifically resulting in
- Unrealistic assumptions about what the challenges will be
- Unrealistic expectations about how people will act
- Unrealistic assessments of what resources will be available
- Unrealistic scheduling of planning, preparedness and response efforts
- Strategic plans
- Management plans
- Crisis leaders
Simple and obvious, but deeply insightful!
(And, yes, AHM has a comprehensive model for coaching organizations through an effective planning process, along with technologies to support both planning and knowledge transfer.)
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